I went back to the salon after having my hair cut and coloured last week, as after washing it a couple of times myself I still felt that it was a bit too bulky at the back. Natasha was her usual cheery self and very quickly weeded out the area I mentioned without any fuss or questioning. Very happy with the result now and was even more happy when the trim was free of charge, I just love this salon and how well you’re treated from the minute you walk in, I’m one content bunny now thank you very much!!