I had the misfortune of taking my 8 year old for a haircut. The stylist was not able to understand the simple haircut I wanted for my child.After showing her numerous photos of the haircut, she reluctantly cut the hair, but still different to how I had asked her. When I asked for it to be done the way i’d been asking, she huffed and told me off. After taking a few breaks, decided to walk out. I didn’t know what was happening. Another hairdresser took over saying The previous one had to go home. This hairdresser was brash, rude, losing her temper at me in-front of my child when I asked her to cut from a place she had left out, warning me not to touch the hair while she cut. She aggressively began chopping my child’s hair, was dismissive of anything I said. Then to my surprise the previous one came back! It seemed she had walked out on my child’s hair cut but hadn’t actually gone home.
I felt angry and frustrated, they all kept commenting, oh she has really thick hair-like that was something wrong with my child for which she had to be punished. When I reluctantly went over to pay, (to not make a scene in front of my child) they doubled the already expensive haircut from £15.90 to £36.00. I found the sudden price increase insult over injury. I was fuming but kept my cool and said I didn’t know that. I ended up paying £15.90 but was warned that next time I wouldn’t be charged any less than £36.00!
I am all for supporting local businesses but I would rather go much further and not be met with contempt and rude behaviour, than be subjected to complete torture at the hands of such unprofessional, brash and incompetent hair stylists.
