Hi Mr Cooke

Thanks for your comments. We are pleased you are happy with your haircut, that’s very important to us.

Our Stylists are in demand most of the time. If they weren’t, we wouldn’t exist as a business. A booked appointment guarantees you will see them at a time convenient to you. Walk-in appointments are only available when a Stylist isn’t busy or has had a cancellation. This is common practice within the hair industry. I hope that answers your question.

If you rebook at the end of your appointment, we offer a 10% Rebooking Discount which might work well for you. Or consider our Recommend-a-Friend Scheme. If you recommend a friend to our salon, they get a whopping 50% off their first haircut and as a thank you to you, so will you. In theory, you need never pay full price for a haircut again.

Thanks

Team Masters