I’m always very happy with Donna. Polite and lovely. Been going to her for years! Diana the manager is always very welcoming and looks after me!
I wanted to speak to Diana about a certain stylist who has really upset me. I do feel very awkward now having my hair coloured.
Hi Caroline,
Thank you very much for your feedback, we're so glad to hear that Donna and Diana have been looking after you. We take any feedback regarding our staff very seriously and we will ensure that your experience with the rest of the team remains positive.
We understand how uncomfortable it can be discussing an issue with the salon manager and we're here to help in any way that we can. If you feel more comfortable, you can call ahead and arrange a time to meet Diana and discuss your issue further.
We really appreciate you being a loyal customer of HOB Salons and we look forward to seeing you again soon!
From the team at HOB Salons
