Amazing colour service

Catherine Davies
7th Sep 2023
Team Member: Tom
5.0
Appointment verified by SaloniQ Software

I gave Tom a challenge and a bit of a correction as having been a customer for years at Portobello then Liberty I tried the flagship for the first time to correct my first wandering away from TT to try a local salon in SW London. I felt a bit embarrassed but Tom rolled his sleeves up, accepted the challenge and painted freehand to turn the grown out highlights back to a beautiful balayage then Simon chopped off the dead ends and my hair looks thicker, shinier and feels amazing again. Thanks to the northern powerhouse duo. You are both amazing!

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Response from Taylor Taylor London - Shoreditch

Hi Catherine

Thank you for taking the time to write a review of Tom & Simon at our Shoreditch salon; it is extremely valuable for us!

We are always striving for the best hair salon experience and pride ourselves on providing the highest level of customer service. Please be assured that we regularly review all feedback; whether positive or negative and use this information to make improvements within the salons. We are so glad you had an amazing service with the northern duo and that were able to rectify your colour for you. They certainly like a challenge and so glad that they were able to restore your hair to feeling amazing again!

We look forward to welcoming you back to the salon soon.

Kind Regards

Tess the team at Taylor Taylor London – Commercial Street, Shoreditch , City of London