I come to plush for my regular colouring and cuts. But also use the salon for upstyles/curly blows etc for special occasions. I am always seen on time and Steph always does a great job with my hair! Steph is honest and will tell me if I need a bigger cut or extra highlights. Today she told me I didn't need as many and this saved me £10 which was handy! Steph is polite and friendly in a professional manner. But we also have a good chit chat about holidays etc. I enjoy my salon appointments. And look forward to my hair wash which always includes a little head massage! Great salon!