I have been going to Toni & Guy throughout Europe most of my life. This haircut I got in Toni & Guy Kensington was the worst I ever got and probably won’t return to Toni & Guy branches in London. Both sides of my head aren’t equal, hairs sticking out from every side, have long hair sticking out of my crown which bounce when walking like a bird. Additionally the gentleman scoffed at me and made remarks when I told him what we was doing was not what I had originally told him. Rude, unfriendly and incompetent staff. Will never return! Don’t go here…