Almost satisfactory. Hair tint refresh was good but the treatment of my hair was not good. Even after mentioning that I have a sensitive scalp my hair was washed like a pair of dirty jeans. There are only so many times you can say be gentle. I like when Elsa does my hair tint, will stick to her in the future. This was a deviation from my usual appointment and I had to go with someone else. In the future I will plan my appointments in a better way so that I can book Elsa’s time only. She knows what she is doing and she is considerate of my sensitive scalp.