I was getting my haircut yet the stylist had two watchers overlooking my haircut while he trained people, which did feel uncomfortable because I wouldn’t have really said okay if I were asked to. It just felt a bit awkward.
The stylist ***** was also just a bit to harsh and majority of the time hit my head with clippers and scissors. And kept pushing at my head with force. So it wasn’t really the best experience this Tim around, although the haircut was a great positive ????
Hi Thaqib,
Thank you for leaving us a review for HOB Man - Brent Cross. We are sorry to hear that your visit was not as relaxing as usual, and that you were not comfortable with the additional spectators. We assure you that we take our guests' comfort very seriously, and would never ask for permission to have additional spectators without the customer's consent.
We welcome your feedback on the styling techniques employed by *****. He/She is an experienced stylist, however we understand that everyone prefers a softer approach. We value your input and will ensure that we take this experience into account when coaching our stylists.
We are glad that the haircut was to your liking, a positive outcome from your visit - thank you for this feedback.
Thank you for your time, from the team at HOB Man - Brent Cross.
Regards,
HOB Man - Brent Cross Team
