My hair was in serious need of some TLC after 10 long months between cuts. I was so nervous about going, because my hair was in such poor condition. But Marina and Millie were lovely. So friendly & welcoming. Not at all judgemental. I definitely recommend Escape Hair. If they can turn my brittle & frizzy hair into sleak & healthy looking hair, they can do that for anybody. Thank You. I feel more like me again. I don't need any more pony tails to hide my horrific hair.