Stylist had decided what haircut I would have whatever I asked for. Her mask was under her nose throughout. She moved on to next client before even brushing hair off my neck and clothing. Repeating mantra of how nice it was to meet me didn't match rather brusque behaviour. Haircut is OK but this was supposed to be a treat
Dear Carole, We are sorry to hear of any disappointment following you recent visit to are salon. We strife to offer the highest possible standards of service and we would love to regain your goodwill. We will be in contact with you regarding your service and once again we are very sorry to hear this.
Kind Regards Team Bedford Street
