Dear Nicki,
Thank you for taking the time to write a review about our salon. We're so pleased to hear that Jenny was able to provide you with the style you were looking for. We understand your concern about the payment policy regarding missed appointments and thankfully this is rarely something we employ. We really appreciate and value your time and want to make sure that we can offer our services to all guests when they come to our salon.

Again, we thank you for your feedback and our team looks forward to seeing you soon.

Warmest regards,

The Team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com