Hi Julie,
Thank you for taking the time to share your experience with us at HOB Salons - Epping. We are sorry to hear that you weren't expecting to be charged an extra fee for styling your hair and that the curls didn't hold.
We take feedback from all our customers very seriously and will use your experience to help us make improvements in the future. For now, if you’d like to discuss this further, please reach out and our team at the salon will be more than happy to help.
Thank you again for sharing your feedback.
Kind regards,
Team Epping x