Kim , as per usual, has given me a great experience. Can not fault her.
However I witnessed a student hairdresser getting told what to do in a not professional way when I was still there. I think that was a bit humiliating for her. Tip: do that at end of the day, give advice when customers are gone. It wasn't Kimberly who did this. It was another boss .
Hi Louise, thank you for bringing this to our attention. We strive to create a welcoming environment for our clients, as well as our team members.
After speaking with both team members about the conversation that took place between them , both felt that they had no issues regarding this. We work in a busy environment and training on the job is key in certain situations. We are pleased that you enjoyed your experience with Kim and we look forward to seeing you again soon.
