I had a box dye disaster and went in the week previous, with canary yellow hair! Mary calmed me down and gave me some advice and completed a skin patch, then booked me in for the following Saturday with Lisa. Today Lisa spent a few hours on my hair and worked magic! She explained everything she was doing and was lovely and I actually love my new hair colour and have booked back in for root touch up and cut in 6 weeks. Thank you ladies !