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Simone Thomas Salon

2.6
Appointment verified by Salon Control

I’ve been going to Simone Thomas for years as it’s the only wig cutting salon local to me, but my experience the last visit was a little disappointing. I turned up 5 minutes before my appointment and had to wait 25 before being seen as my hairdresser was with another client. This is fair enough, clashes happen. I was taken upstairs and not offered a drink like I usually am. I said I just wanted a trim for now as my wig had quite a few dead ends. The hairdresser cut the ends, which took all of 5 minutes and then took me back downstairs where I was charged £48. Now, I could understand if I had received excellence service, saw Simone herself or someone of her standard, but I was literally in the chair for 5 minutes. No styling. No washing. No colour, just a quick cut. I felt quite ripped off, as when I usually go I am charged around the £25 mark and my hair is styled as well.

I didn’t say anything at the time, as I wasn’t sure if there had been a significant increase in the pricing structure, but I don’t think I’ll be going back until there is fairer pricing.

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