All so thoroughly streamlined and organised. Arrived a bit early, checked in and a young lady brought me tea. Quickly followed by Carly taking me through. She does instill a lot of confidence of what we’re doing, and happy to discuss what your requirements are, while at the same time, proffering her thoughts and direction to get the desired outcome. Then lovely Niamh came, took the colour through to the ends and after 10 minutes came to take for hair washing. Very easy to talk with and have a chat. Over to Adam, feel like I’ve never left. He’s so particular and it’s almost as if he goes through every strand, terrific to be on the receiving end , knowing that he’s taking his time, no rushing to get you in-out. Clearly happy to get my thoughts but equally happy to say if he’s a better idea. Very comfortable to be with whilst the ‘job’ gets done, easy to go with the flow of conversation, covering a myriad of topics. So delighted I’m here terrific end result all round. Thankyou.