Response from KH Hair Derby Sadlergate
Hi Jacqui,
Thank you for taking the time to leave a review. We apologise if our service fell short of your expectations in terms of conversation and hair colour.
We strive to create a comfortable and friendly atmosphere for all our clients, and we apologise if that was not reflected during your visit. We will make sure to address this with our team to ensure we provide a more chatty experience for our clients.
We also apologise if the colour did not turn out as desired. Our stylists always strive to achieve the look our clients want, and we would be more than happy to make any necessary adjustments.
We value all feedback and would love the opportunity to make things right. We hope to see you again soon and provide you with a more enjoyable experience.
Best regards.