Disappointing

Anonymous
13th Feb 2023
2.0

Booked over the phone explained it was a cut/restyle needed, that it needs to be someone who can do thick hair, asked if I wanted it shampooed, no I’d shampoo before coming in but dried/styled, yes.
Arrived on time, waited 10 mins, not a problem but I soon realised that 10 mins had to be made up some where and that was going to be me.
Showed the stylist Millie a photo of what I would like, asked her opinion if it was doable, bob length with some layers and texturising to take the weight out and give movement, also a sloping side fringe, yes to all.
The cut was rushed, she then said the fringe wouldn’t work with the parting where it was, the parting could have been moved, I often change it but she didn’t even offer this option. Minimum texturising no real shaping. I was quickly shown the back view in the mirror and very surprised to be told I wasn’t booked for it to be dried/styled. Paid plus a small tip, the tip was for her chat/friendliness not the cut.
The overall cut when I’d dried it was a ‘blobby’ bob like a wedge. A predated style bob. Any good stylist will know that cut is ok for fine hair but not thick hair. Had it been dried in the salon Millie could have seen this and continued to cut some more to achieve the desired effect. I’m assuming the person who made the appt misheard me?
Thankfully I’m capable of cutting my own hair and did so to get the style she failed to achieve. I even achieved the side fringe. If I can do that on my own hair how can a stylist not. Do they only train on one hair type? I always feel thick hair is an inconvenience to stylists as it takes too much of their time.
I went to a salon on this occasion as a treat and thought it would be better than I can do myself (ironic) as I wanted it restyled for my sons wedding.
The only salon that has ever cut my hair and achieved the requested style is Toni & Guy … wish i’d gone there this time, will do in future.

Service
Value
Result
Cleanliness
Atmosphere
speech bubble icon

Want to reply?

Upgrade to a Pro Plan today to reply to your reviews.