I was really happy with my cut and k18 keratin treatment.. Zara listened and cut off just the right amount leaving my hair refreshed.. she had a good ear for listening, communicating and leaving me quietly. She advised me not to colour which i felt was wise for my hair. The whole experience was efficient and pleasant .. i was so pleased with the outcome! The shampoo and head massage was great too! i'll definitely return!. Thank you Zara and my shampooista!!