Feedback

Fiona Kerr
1st May 2023
Stylist: Chantelle
4.0
Appointment verified by SaloniQ Software

As always, happy with Chantelle's easy-going but confident manner. She listens to any concerns and offers helpful suggestions when required. Today, Junior a tad heavy handed. Realise rising prices are becoming the norm, but perhaps advance notice would be nice...never quite sure what I'll be charged on each visit until I get to the till! Next question not really relevant.

Service
Value
Result
Cleanliness
Atmosphere
Response from Medusa Stockbridge

Hi Fiona thanks for your feedback, I’m happy that chantelle has been a great stylist,
I will make sure the assistant is aware that she is heavy handed, thanks for your feedback, we don’t know unless clients say, so thanks ,
Regarding price, let’s point st your file, it is always slight different because of the colour offers we have on that month so your bill is lower and also with a slight price increase that is happening everywhere the reason the price has changed is due to that,
So moving forward it should be the same price, unless there’s a promotion on which will save you money.:) thanks