My Grandaughter was very nervous. But the stylist put her at ease . Recommended what she could do . Also covered after care as my Grandaughter can’t afford to use salons all the time . First class . We went to sure of the stylist name . This was the name on the certificate on the wall . The stylist claim to fame that she had done the hair of the housewife’s of jersey . She was amazing with my Grandaughter, listened and very attentive . Allowed me to stay with her in a safe environment. I live in jersey and it’s not my usual salon , but I have to say I was impressed with customer service and the final outcome .