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Regis Salon - Milton Keynes

Excellent haircut & service from Stefania
4.2

Stefania gave me a great haircut just before x’mas - she understood what I wanted despite me being unable to show her the picture of the cut I wanted (no internet/data signal in the salon).
It was a lovely cut and she took great care with the Shinefinity treatment which gave a subtle gloss and tint.
I would thoroughly recommend Stefania, she strikes a good balance between professionalism and friendliness and is a great hairstylist.

However I do have issues with the way the salon is managed in general - every time I have been in over the past 3 years I have had to wait a minimum of 15 minutes (past my appointment time).
I think this is partly due to the lack of a receptionist and poor communication between stylists about customers waiting for appointments.
It is also annoying when after already starting late your stylist nips out of your appointment to answer the phone or see to someone at the front desk, takes a good few minutes and then rushes the rest of your appointment (this did not happen with Stefania, although my appointment did start late down to a lack of communication that I had arrived for my appointment with her).
This is my main complaint about Regis MK, although most of the stylists are very good the overall service feels lacking and can give the impression that your time is not valued and that you are not a valued customer.

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