I have been to Arcana twice now and both times I have been thoroughly disappointed with the service. The staff did not make me feel welcomed at all and the hairdresser was extremely rough while trimming my hair. Also while washing my hair, she was so aggressive and it was the most uncomfortable experience I've had. When drying my hair, she was very careless and kept hitting the wire of the hair dryer into my face.
My mum and sister have been once before and found the same issues.
We will not be going here again.