I visited the salon a month ago for a cut and colour - the first one for 18 months. I wanted a real treat and went to Toni and Guy over my usual hair salon. I was pleased with the colour, and the colourist was lovely, down to earth and approachable. The cut I had was not what I wanted, but rather what Shelly wanted. This is partially my fault for not interrupting and standing my ground. However, I was in a new salon and I also felt pressured. I do remember saying several times that I wanted a short blunt fringe, but I was told to have a soft one because it would look nicer. There are two reasons why I requested a short blunt fridge. Firstly, because I love them and their not that popular (I like to stray from the norm), and secondly because my fridge gives me curtain bangs, but cut slightly shorter and blunter their not as obvious (I know because I've had them before, many times). Finally by the time I got home my hair was a frizzy, curly mess and my fridge had risen up (it doesn't behave like that when it's shorter and blunt). It hasn't looked much different since, so yet again I'm wearing it tied up. An absolute waste of money. I really wish that I had been listened to. I've had my hair a long time, which makes me the expert on how it behaves! The massage seats were lovely by the way. Also I filled in a form prior to the appointment giving you details about my hair, which didn't appear to be adhered too?? So, I'm off to another salon to get it rectified. More money!!
