Emma’s amazing, deserves the world on a stick etc. I booked an £85 treatment and got billed £135. It got adjusted. Nothing like bill shock to impact a really good experience. Maybe better communication between reception and stylist?
Dear Jj, on behalf of the team, please accept our sincierest apologies for miscomunnication that has occured in rgerads to pricing when you visited our salon recently. Please be assured that we have addressed the concerns raised with members of staff involved and hope to avoid it's reoccurance in the future. We would also like to thank you for your kind comments about Emma's service. We would like to thank you for bringing this matter to our attention and hope to see you again in the future.
