I’ve been here a few times a few years ago and I came back to get my hair done. The lady who coloured my hair is usually really good, but the end result was not like the picture I originally showed and going from a light blonde to a dark brown is a little disheartening as I wanted to be a sandy/dirty blonde not an ashy dark brown. The ends are slightly green as well & I will be getting it re-done by another salon this week. I was then charged for a treatment I didn’t receive but it was sorted quickly. The service was great I just wasn’t happy with the end result.
Hi Lauren, I am so sorry to hear that you were not happy with the result of your colour at your recent appointment. This sounds far below the standard we expect for our clients, and would have loved to be given an opportunity to rectify the situation. If you would like to provide any further information about your appointment, please do email us at [email protected]. Thanks, MM xx
