Went in for a wash cut and blow dry at 4pm, had phoned before to check it would be okay and they said turn up anytime before 5pm
Turned up and the other member of staff that should of been working was having her hair cut so was told only had time for a dry cut, asked for a trim and they took 4 INCHES OFF!!!! Took chunks out of my layers and wasn’t cut even, had to go to ***** and beg them to stay late just to fix my hair.