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TONI&GUY Chichester

Horrendous customer service, rude Manager( or said she was-****) - incompetent. I rang back, but phone rang out several times to cancel my appointment, but was ignored.
After being spoken too, in such a poor manner. When only trying to book an appointment. Took 20 mins to take my booking, then was given a bad attitude, insulted- when asked have you got the phone number now.
Such a shame as the actual hairdresser did a lovely cut, hence why have kept going.Thank you Dawn.
I’ve given this salon a few chances. A lot of the staff difficult- It’s a shame.
They have just lost my business.
For the amount of money T&G are charging ( high prices) this isn’t good enough, and isn’t the first time I’ve sadly received questionable service.

TONI&GUY Chichester (owner)
an hour ago
Hi Kate
I am very sorry you feel that way and definitely shocked you think my staff are rude!
All of the team are long standing members and always act in a professional manner, with care and compassion for all clients and each other.
All your up and coming appointments have been cancelled.
More than happy to talk if you would like to call me in the salon on Monday.
Many thanks
Jo

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