The staff at Coventry store are not very good manning their desk. Whilst I was waiting for colour to work on my hair ,.three people came to either make an appointment or ask if they could have hair cut there and then .
The first waited at least 5 minutes to be served . The other two were told no. Which I found difficult to understand as there were 3 staff members just standing around . Both wanted just a dry trim. I was in the salon for at least 30 minutes after they left and none of the 3 staff had any clients in. They just sat around chatting. There were only myself and another lady in the salon the whole time I was there.
