Whilst the actual colour and cut were great, it was 29 minutes before my colour was started, and then when my hair was being washed, the water was so hot it made me yell out and move my head away. The young lady who was washing my hair just said “sorry it happens sometimes”.
Hi Lindsay, thank you for your feedback. We're so pleased you are happy with your end hairstyle result. Please accept our sincere apologies that the water came out too hot for you, our apprentices are trained to ensure the water temperature is always comfortable for the client, we will certainly take this feedback to our team to help us improve. We hope to see you in the salon again.