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TONI&GUY Preston

Comments and suggestions
4.4

Application of colour matched the usual high standard. Result is very pleasing and hopefully will last for several weeks!
Young staff very pleasant, polite and worked hard but I feel they would benefit from more in depth training in two areas:-
1 - Thorough application and washing of hair and in particular application of conditioner/ treatment are of prime importance and should be done carefully and without any rush! One of your greatest strengths has always been the relaxing experience of an in depth head massage in a quiet atmosphere but lately the trainees do not seem to do this as they used to. This is very disappointing!
2 I appreciate that these young people are learners but I feel that on occasions the quality of the blow dry does not enhance the high standards of your salon and presents.a very dated look to the client. Slightly bouffant and rounded styles are not the most modern or flattering!
These remarks are in no way intended to be critical of the people concerned,
With thanks

Service
Value
Result
Cleanliness
Atmosphere