Recently moved into the area and booked and appointment here having read reviews. Staff very pleasant but what a mistake I have made to go here. Asked for a trim and layers to be thinned out as I have thick hair. My hair was just off my shoulders, now it is just below my ears. My fringe has been widened, didn’t ask for this, resulting in the side of my hair being cut up by six inches. I have clumps of thick hair, one side is longer than the other. My husband has said that it is the worst haircut I have ever had and I have now booked a restyle at a salon in Maidstone. 18 months of growing my hair ruined as I will have to have it cut short and regrow to try and rectify.
