This was my first visit to this salon and it was part of a Christmas gift.
I booked the appointment online well in advance but was telephoned the day before to ask if I would change the time, which didn't suit me but agreeing to make it half an hour later. Following arrival I was seated and then left waiting for 20 minutes. The salon was very busy and clearly overbooked. My stylist kept disappearing and seemed to be trying to do everyone else's jobs rather than focusing on her client. She was clearly rushing and treated my head quite roughly. I also found her attitude rather patronising, treating me as though I'd never had my hair cut before and wouldn't have a clue how to style. it. I was happy with the cut but not with the service and as a result didn't feel it was good value. I doubt I will return.
Hello Maggi,
Thank you so much for taking time to write the review above. All reviews are important to us and are taking very seriously..
We're sad to hear that you were not happy with the service received on your last visit to the salon. It is never our wish to have an unsatisfied client.
Please give us a call if you wish to further discuss the issue with the salon manager so we could try to regain your confidence in our services.
We hope to see you again in future.
