TONI&GUY Kingston Upon Thames

Hair completely frazzled
2.8

I have been getting keratin treatment for many years, last year i received a keratin treatment from Toni and guy and it was the best one I had received and left my hair feeling smooth and silky for months after. I went in thinking I would get the exact same results however after the treatment my hair was frazzled and completely ruined. It’s been a few weeks now and I’m struggling with how horrible my hair is feeling. I’m not sure if the stylist put to much keratin in or what? I have since had my hair cut hoping it would feel a lot better but now I am completely put off ever getting my hair done again
:(

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Response from TONI&GUY Kingston Upon Thames

Hi Ana,

I'm so sorry you have struggled with your hair since your last treatment with us, this result is certainly unusual as this is a conditioning treatment.

We would love the opportunity to invite you back in to the salon for us to have a look at your hair and see if there is anything we can do to restore the condition. If you want to call us on 0208 5415286 we would be more than happy to book this in for you, or alternatively e-mail us on [email protected]

Kind regards
TONI&GUY Kingston