Not happy with the result of my hair. I’d come into the salon very blonde and asked for a beach-y blonde balayage. Left the salon as a dark brunette colour
Hi Olivia
I am so sorry to hear you are not happy with your colour service today. The team and I take immense pride in the level of service we deliver and too make sure you are happy with the way you look and feel is our number one priority.
I feel there may have been a miscommunication between you and your technician Sarah today on the expectation of how blonde you wished to be. This can be rectified.
If you could please call the salon tomorrow and speak to Natasha and we will resolve any problems.
