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Terence Paul - Knutsford

Charged more than quoted
4.6
Appointment verified by Shortcuts Software

Libby was amazing. Very good at listening to our wishes and great cut. The last two times we have been to this salon, I have been quoted a price for the cut and both times have been charged more at the time of payment. I have queried it on both occasions. I will write to the salon manager about it as it was a shame given the great experience to this point.

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Response from Terence Paul - Knutsford

Hi Clare, thanks so much for taking the time to give us your feedback. We're also delighted that you appreciate our Stylist's listen to your needs and give a great cut. On your query on the prices, we're sorry that you feel you have been quoted a different price than you were charged but I know you are in this week so we will ensure that we clarify any queries you have.
Thanks Clare