I talked to the girls about what i wanted which was a tidy up, existing layers blended and a little off the length as i was wanting to be able to put my hair up. I explained again to the guy who butchered my hair but i have finished up with new very short layers, the top, when it falls forward is just a little longer than my fringe!!!! I cant even tuck my hair behind my ears anymore let alone put up, months of growing my hair gone in half an hour, so very upset and disappointed